privacy policy

Privacy Policy — Maison Mia

At Maison Mia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our website, you agree to the practices described in this policy.

For any privacy-related questions, please contact us at:

Email: info@maisonmia.ca

1. Information We Collect

When you visit our website, place an order, or communicate with us, we may collect certain personal information, including:

  • Your full name

  • Billing and shipping addresses

  • Email address

  • Telephone number

  • Payment information (processed securely through trusted payment providers)

  • IP address

  • Device and browser information

  • Website usage and browsing behavior

We only collect information that is necessary to provide our products and services effectively.

2. How We Use Your Information

The information we collect may be used to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send order confirmations and shipping updates

  • Improve our website, products, and customer experience

  • Prevent fraudulent transactions and enhance website security

  • Send promotional emails and special offers when you have opted in to receive them

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

3. Sharing Information with Third Parties

Maison Mia does not sell or rent your personal information.

We may share limited information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics and marketing platforms

These partners only receive the information required to perform their services and are expected to handle your data securely and responsibly.

Some service providers may operate in countries outside of Canada. By using our website, you acknowledge that your information may be transferred, processed, and stored in jurisdictions where privacy laws may differ from those in your country of residence.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer required, it will be securely deleted or anonymized.

5. Cookies and Similar Technologies

Maison Mia uses cookies and related technologies to improve your browsing experience and website functionality.

The types of cookies we may use include:

Essential Cookies

Required for basic website functionality, such as shopping cart and checkout features.

Analytics Cookies

Help us understand how visitors interact with our website and improve overall performance.

Advertising Cookies

Used to provide relevant promotions and personalized marketing content.

You can control or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information

  • Withdraw consent where processing is based on consent

  • Object to certain forms of data processing

  • Request information regarding how your data is used

To exercise any of these rights, please contact us at:

info@maisonmia.ca

We will respond to privacy requests within a reasonable timeframe and in accordance with applicable laws.

7. Security of Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.

While no online system can guarantee absolute security, we continuously work to maintain appropriate safeguards for your information.

8. Updates to This Privacy Policy

Maison Mia may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be published on this page, and continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Maison Mia
Email: info@maisonmia.ca